23 Research Things – 9: Survey Tools

Have you used any of the above tools (Qualtrics, Survey Monkey, Google Forms) and, if so, what were their pros and cons? Are there any other tools that you have found useful?

I have used each of these tools and find them totally easy to use and fit for purpose. Qualtrics is great, I’ve used it to make staff surveys and it was very easy to design the survey and collect responses. If someone is an ACU researcher member there’s probably no need to use any other tool. It compares fairly closely with the paid version of Survey Monkey.

In terms of deciding the pros and cons, it just depends on your needs. I’d recommend writing the survey questions first and then checking that the tool has the functionality to support what you want to do. I had to design a survey for uni and I wanted a question where the user would rank a list of items from most important to least important. I wanted a drag-and-drop type list where they could arrange the items in order. I was using Google forms, which didn’t have this feature, and it was only on the paid version of Survey Monkey. I had to remake the question so that the user rates each item individually on a scale, which worked OK but wasn’t what I wanted. So I’d say Google Forms, Survey Monkey or any free tools seem fine for simple questions based on multiple choice, free text responses, individual ranking on a scale, etc. but for anything fancier, check first.


One thought on “23 Research Things – 9: Survey Tools

  1. ACU Library (@LibraryACU) October 16, 2015 / 4:21 am

    Great! I *think* we probably pay for a good version of Qualtrics- certainly it is able to do every type of question that I am ever wanted of it. It’s not really advertised though, which is strange…you have to know it’s there to use it!!


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